Your privacy matters to us. This page explains exactly what personal data ak999 collects, why we collect it, how we use it and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden practices.
Jump to Section
Six core principles that guide how ak999 handles every piece of personal information you share with us
Every connection between your device and ak999 is protected by SSL encryption. Your login credentials, payment details and personal information are never transmitted in plain text.
Personal data collected by ak999 is stored on secured servers with restricted access. Only authorised personnel with a legitimate operational need can access player account data.
ak999 does not sell, rent or trade your personal information to third-party marketers. Your data is used solely to operate your account and improve your experience on the platform.
ak999 does not store your bKash, Nagad or Rocket account credentials on our servers. All payment processing is handled directly by the respective payment providers under their own security standards.
ak999 players have the right to access, correct and request deletion of their personal data. Submit a request to the support team and we will respond within 30 days.
ak999 only collects the personal data that is genuinely necessary to operate your account, process payments and comply with legal obligations. We do not collect data for the sake of it.
This Privacy Policy explains how ak999 ("we", "us", "our") collects, uses, stores and protects the personal data of players who register and use the ak999 platform at https://ak999.asia and the ak999 mobile application. It applies to all personal data collected through account registration, deposits, gameplay, customer support interactions and any other use of the ak999 platform.
By creating an account on ak999, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register an account or use the ak999 platform.
ak999 is committed to handling your personal data responsibly. We collect only what we need, we use it only for legitimate purposes and we do not share it with parties who have no business reason to access it. This policy is written in plain language because we believe you deserve to understand exactly what happens to your information.
Summary: ak999 collects your name, phone number and payment details when you register. We use this data to run your account, process payments and keep the platform secure. We do not sell your data. You can request access to or deletion of your data at any time by contacting support.
ak999 collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform and from third-party payment providers when you make a deposit or withdrawal.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Phone number, email address | Registration form, support interactions |
| Payment Data | bKash / Nagad / Rocket wallet number, transaction reference | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, bet amounts, session duration, login times | Automatically during gameplay |
| Communications Data | Support chat transcripts, email correspondence | Customer support interactions |
ak999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required for identity verification purposes and with your explicit consent.
Note on Payment Data: ak999 records your bKash, Nagad or Rocket wallet number for the purpose of processing withdrawals to the correct account. We do not store your PIN, password or full payment credentials. All payment transactions are processed by the respective payment providers.
ak999 uses the personal data we collect for the following purposes. We only process your data where we have a legitimate reason to do so — either because it is necessary to fulfil our contract with you, because we have a legal obligation or because we have a legitimate business interest that does not override your rights.
ak999 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how your data is being used, contact the ak999 support team.
ak999 does not sell, rent or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Our commitment: Every third party that receives your data from ak999 is required to handle it securely and use it only for the specific purpose for which it was shared. ak999 does not permit third parties to use your data for their own marketing purposes.
ak999 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and legitimate business needs. The specific retention periods we apply are as follows:
When personal data is no longer required and the applicable retention period has expired, ak999 will securely delete or anonymise it. Anonymised data — which cannot be used to identify you — may be retained indefinitely for analytical purposes.
ak999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure.
While ak999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login credentials and contact ak999 support immediately if you suspect your account has been compromised.
Security Tip: ak999 will never ask for your password via live chat, email or phone. If anyone claiming to be from ak999 asks for your password, do not provide it and report the incident to support immediately.
As an ak999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the ak999 support team with your request. We will respond within 30 days.
Request a copy of the personal data ak999 holds about you, including what data we have, why we hold it and who we have shared it with.
Request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account details directly from your ak999 account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that ak999 restricts the processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
Request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to the processing of your personal data for direct marketing purposes. You can opt out of promotional communications at any time via your account settings.
Please note that some rights are subject to limitations. For example, ak999 cannot delete transaction records that we are legally required to retain. Where we are unable to fulfil a request in full, we will explain the reason clearly.
ak999 uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in between sessions and understand how players use the site so we can make it better.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the platform to function — login sessions, security tokens, language preferences | Session / up to 30 days |
| Analytics Cookies | Help us understand how players navigate ak999 so we can improve the platform | Up to 12 months |
| Preference Cookies | Remember your settings and preferences across sessions | Up to 12 months |
Essential cookies cannot be disabled as they are required for the platform to work. You can manage analytics and preference cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ak999 platform.
No third-party advertising cookies: ak999 does not use cookies to serve third-party advertising or to track your activity across other websites. The cookies we use are limited to what is needed to operate and improve the ak999 platform.
ak999 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the ak999 platform.
If ak999 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on ak999, please contact our support team immediately so we can investigate and take appropriate action.
ak999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, ak999 will notify registered players via the phone number or email address on their account. Your continued use of the ak999 platform after any update constitutes acceptance of the revised Privacy Policy.
We recommend checking this page periodically to stay informed about how ak999 protects your privacy. If you have any concerns about a change to this policy, contact the support team before continuing to use the platform.
If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how ak999 handles your personal information, please get in touch with the support team. We are available 24 hours a day, 7 days a week.
For questions about responsible gaming, visit the Responsible Gaming page. For the full rules governing your use of the platform, see the Terms and Conditions.
Response Commitment: ak999 aims to respond to all data-related requests within 30 days of receipt. For urgent security concerns, live chat is the fastest way to reach the support team.
Now you know exactly how ak999 handles your personal data. We keep it secure, we use it responsibly and we never sell it. Create your free account today and enjoy a safe, trusted gaming experience on Bangladesh's favourite platform.