AK999 Terms and Conditions

1. Introduction

Welcome to ak999. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and ak999 ("the Platform", "we", "us", "our") governing your access to and use of the ak999 website at https://ak999.asia, the ak999 mobile application and all associated gaming services.

By creating an account on ak999, making a deposit or placing a bet, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the ak999 platform.

ak999 reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. Continued use of ak999 after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.

2. Eligibility

To register and use an ak999 account, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing ak999 from a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor or immediate family member of an ak999 employee.
• You must not have been previously excluded or banned from the ak999 platform.
• You must be registering on your own behalf and not on behalf of any third party.

ak999 may request identity verification documents at any time to confirm eligibility. Failure to provide requested documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is complete.

3. Account Registration

Each individual may hold only one active ak999 account. Registering multiple accounts — whether using different names, phone numbers, email addresses, devices or payment methods — is strictly prohibited. ak999 uses automated and manual checks to detect duplicate accounts.

When registering on ak999, you agree to provide accurate, current and complete information. This includes your real name, a valid phone number and a payment method registered in your own name. Providing false information during registration is grounds for immediate account closure.

You are solely responsible for maintaining the confidentiality of your ak999 login credentials. Do not share your username or password with any other person. ak999 will never contact you to ask for your password. Any bets placed or transactions made using your account credentials are your responsibility, whether or not you authorised them, unless you have reported a security breach to ak999 support immediately upon becoming aware of it.

• Use a strong, unique password for your ak999 account.
• Do not access your ak999 account from shared or public devices.
• Log out of your account after each session on shared devices.
• Contact ak999 support immediately if you suspect unauthorised access to your account.

ak999 reserves the right to suspend any account pending investigation if unusual activity is detected. During a suspension, deposits and withdrawals may be temporarily restricted. ak999 will communicate the reason for any suspension via the contact details registered on the account.

4. Deposits and Withdrawals

ak999 accepts deposits via bKash, Nagad and Rocket. All deposits must be made from a payment account registered in your own name. Third-party deposits — where the payment account belongs to someone other than the registered ak999 account holder — are not permitted and will be returned where possible or held pending investigation.

The minimum deposit on ak999 is ৳100. There is no maximum deposit limit for standard accounts, though ak999 may apply limits to specific payment methods or accounts at its discretion. Deposits are credited to your ak999 wallet immediately upon confirmation from the payment provider.

Withdrawals on ak999 are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is ৳200. Standard withdrawals are processed within minutes during normal operating hours. ak999 does not charge fees on standard withdrawal transactions, though your payment provider may apply their own charges.

• Withdrawals are only processed to accounts registered in your own name.
• ak999 may request identity verification before processing large withdrawals.
• Withdrawals of bonus-derived winnings are subject to wagering requirements being met in full.
• ak999 reserves the right to delay withdrawals pending fraud or compliance checks.

5. Bonus Terms

ak999 offers various bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the offer is made, in addition to the general bonus rules set out here. In the event of any conflict, the specific promotion terms take precedence.

All bonus funds credited to your ak999 account must be wagered a minimum number of times before they are eligible for withdrawal. The wagering requirement for each bonus is stated clearly in the promotion details. Unless otherwise specified, the standard wagering requirement on ak999 is 20x the bonus amount.

• Bonuses are credited to a separate bonus wallet and cannot be withdrawn directly.
• Winnings generated from bonus funds are transferred to your real money wallet once wagering requirements are met.
• Only bets placed on eligible games count towards wagering requirements. Bonus terms will specify which games qualify.
• ak999 reserves the right to withdraw any bonus offer at any time without prior notice.
• Players found to be abusing bonus offers — including through the use of multiple accounts or systematic low-risk betting strategies designed solely to clear wagering requirements — will have their bonuses voided and may have their accounts suspended.
• Bonuses expire if wagering requirements are not met within the stated validity period, typically 7 days from the date of credit.

6. Gameplay Rules

All games available on ak999 — including Cricket betting, Teen Patti, Mines Grand, God Fish Slicing, Fishing, Money Wheel and Dragon Hatch — are governed by their individual game rules in addition to these general Terms. Game-specific rules are accessible from within each game on the ak999 platform.

Game outcomes on ak999 are determined by a certified random number generator (RNG). ak999 does not manipulate game outcomes in any way. Published RTP (Return to Player) figures for each game represent the theoretical long-term return and are not a guarantee of individual session results.

• Bets placed are final once confirmed. ak999 does not accept requests to cancel or reverse confirmed bets except in cases of a verified technical error.
• In the event of a technical fault during a game session, the round will be voided and the bet amount returned to your wallet.
• ak999 reserves the right to void any bet that was placed as a result of a software error, incorrect odds display or any other technical malfunction.
• The use of automated betting software, bots or any third-party tools to interact with ak999 games is strictly prohibited.
• Collusion between players in any game on ak999 is prohibited and will result in immediate account closure.

For Cricket betting specifically, ak999 follows standard sports betting settlement rules. Bets are settled based on the official result as declared by the relevant governing body. In the event of a match being abandoned or suspended before completion, ak999's specific Cricket betting rules — available on the Cricket page — will determine settlement.

7. Responsible Gaming

ak999 is committed to promoting responsible gaming. We provide tools to help players manage their gaming activity, including deposit limits, session time reminders and self-exclusion options. These tools are available directly from your ak999 account dashboard.

If you feel that your gaming is becoming a problem, we encourage you to use the self-exclusion feature or contact ak999 support to discuss your options. Self-exclusion on ak999 can be set for a minimum period of 30 days and up to a permanent exclusion. During any exclusion period, your account will be locked and you will not be able to deposit, play or withdraw.

• Deposit limits can be set on a daily, weekly or monthly basis and take effect immediately.
• Deposit limits can only be reduced without a waiting period. Increasing a limit requires a 7-day cooling-off period.
• Session reminders can be configured to alert you after a set amount of time in a gaming session.
• Self-exclusion requests are processed within 24 hours of submission.

For more information on responsible gaming tools available on ak999, please visit the Responsible Gaming page.

8. Privacy and Data

ak999 collects and processes personal data in accordance with our Privacy Policy. By registering an account on ak999, you consent to the collection and use of your personal data as described in the Privacy Policy.

ak999 does not sell your personal data to third parties. Data collected during registration and account use is used solely for the purposes of operating your account, processing transactions, verifying identity, preventing fraud and complying with applicable legal obligations.

• ak999 uses SSL encryption to protect all data transmitted between your device and our servers.
• Payment data is processed by our payment partners and is not stored on ak999 servers.
• You have the right to request a copy of the personal data ak999 holds about you by contacting support.
• Account closure requests will result in your personal data being retained for the minimum period required by applicable law before deletion.

9. Limitation of Liability

ak999 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues or circumstances beyond our control may result in temporary unavailability.

To the maximum extent permitted by applicable law, ak999 shall not be liable for any loss of profits, loss of data, indirect or consequential losses arising from your use of the platform, including but not limited to losses resulting from technical faults, game errors or interruptions to service.

• ak999 is not responsible for losses resulting from a player's failure to secure their account credentials.
• ak999 is not liable for delays in deposits or withdrawals caused by third-party payment providers.
• ak999's total liability to any player in respect of any single incident shall not exceed the value of the bet or transaction in question.

10. Account Termination

ak999 reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we determine that a player has breached these Terms, engaged in fraudulent activity, abused bonuses, used prohibited software or otherwise acted in a manner that is harmful to the platform or other players.

Upon termination for breach of these Terms, any balance remaining in the account — including real money funds, bonus funds and pending withdrawals — may be forfeited at ak999's discretion, particularly where the breach involved fraud, collusion or bonus abuse.

Players who wish to close their own ak999 account voluntarily may do so by contacting support. Any real money balance at the time of voluntary closure will be returned to the player's registered payment method, subject to standard verification checks.

11. Changes to These Terms

ak999 may update these Terms and Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. For significant changes, ak999 may also notify registered players via the contact details on their account.

Your continued use of the ak999 platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using ak999 and contact support to close your account.

12. Contact Us

If you have any questions about these Terms and Conditions or about your ak999 account, please contact the support team. The ak999 support team is available 24 hours a day, 7 days a week via live chat on the platform.

• Email: [email protected]
• Live Chat: Available 24/7 from your ak999 account dashboard

For queries related to responsible gaming, please visit the Responsible Gaming page. For questions about how ak999 handles your personal data, please refer to the Privacy Policy.